With an increase in technologies that gather the “digital dust” of daily life — data that spans the digital and physical worlds — that information can be used to influence behaviors through feedback loops. However, it also means that organizations still benefit from public cloud and aren’t managing their own private cloud, which can be costly and complex. It also addresses the need for customers to have cloud computing resources closer to the physical location where data and business activities happen. Here are the top strategic trends for 2021: Internet of behaviors (IoB) This technology connects an individuals' data to a behavioral event, which will create ethical and social debates. By the end of 2023, 40% of organizations will have applied anywhere operations to deliver optimized and blended virtual and physical customer and employee experiences. When employees at an industrial site returned to the workplace after it was closed during the COVID-19 pandemic, they noticed a few differences. He can be reached at michael_cooney@idg.com. 2021's all about more digital technology. The IoB can gather, combine and process data from many sources including: Commercial customer data; citizen data processed by public-sector and government agencies; social media; public domain deployments of facial recognition; and location tracking. Top Strategic Technology Trends for 2021 This year's top strategic technology trends highlight those trends that will drive significant disruption and opportunity over the next five to 10 years. Many assets now exist outside of the traditional security perimeter. Privacy-enhancing computation features three technologies that protect data while it’s being used. It represents the future of cloud computing," Burke said. Companies need to focus on architecting resilience and accept that disruptive change is the norm, says research firm Gartner, which unveiled its annual look at the top strategic technology trends that organizations need to prepare for in the coming year. Computer vision determined if employees were complying with mask protocol and speakers were used to warn people of protocol violations. Read more: The CIO’s Guide to Distributed Cloud. At the same time, the acceleration of digital business requires efficiency, speed and democratization. As organizations accelerate digital business strategy to drive faster digital transformation, they need to be agile and make quick business decisions informed by currently available data. As anywhere operations continues to evolve, the cybersecurity mesh will become the most practical approach to ensure secure access to, and use of, cloud-located applications and distributed data from uncontrolled devices.". Burke said Gartner is taking that notion one step further this year with total experience (TX), a strategy that connects multiexperience "with customer, employee and user experience disciplines," Burke said. "The COVID-19 pandemic has accelerated the multidecade process of turning the digital enterprise inside out," Burke said. Hyperautomation is driven by organizations having legacy business processes that are not streamlined, creating immensely expensive and extensive issues for organizations. In short, IoB is the culmination of collecting data on how people behave with their technology. It decouples policy enforcement from policy decision making via a cloud delivery model and allows identity to become the security perimeter. The increasing sophistication of the technology that processes this data has enabled this trend to grow. IoB does have ethical and societal implications depending on the goals and outcomes of individual uses. The impact of distributed cloud services has been on Gartner's list for a few years now. "Distributed cloud can replace private cloud and provides edge cloud and other new use cases for cloud computing. This trend enables organizations to capitalize on COVID-19 disruptors including remote work, mobile, virtual and distributed customers. The company also adjusted its service to include more digital kiosks and enabled employees to use their own tablets to co-browse customers’ devices without having to physically touch the hardware. "As CIOs and IT leaders struggle to pick up the pieces, they're beginning to understand the importance of business capabilities that adapt to the pace of business change.". Total experience combines multiexperience, customer experience, employee experience and user experience to transform the business outcome. The goal is to improve the overall experience where all of these pieces intersect, from technology to employees to customers and users. In the event, experts in the fields how the pandemic has reshaped the lives of people and along with it the technology trends for 2021. Survival depended on quickly, securely, going remote. "We've passed a tipping point — most organizational cyberassets are now outside the traditional physical and logical security perimeters. Live from #GartnerSYM Distributed cloud, AI engineering, cybersecurity mesh and composable business drive some of the top trends for 2021. At the outset of the symposium, it's clear Gartner is expecting human and technology interactions will continue to challenge IT executives as companies weather the COVID-19 upheaval and current economic challenges. The model for anywhere operations is “digital first, remote first;” for example, banks that are mobile-only, but handle everything from transferring funds to opening accounts with no physical interaction. getty. A robust AI engineering strategy will facilitate the performance, scalability, interpretability and reliability of AI models while delivering the full value of AI investments. Technology trends IT can’t afford to ignore. The IoB is one of Gartner’s nine strategic technology trends that will enable the plasticity or flexibility that resilient businesses require in the significant upheaval driven by COVID-19 and the current economic state of the world. By 2025, the cybersecurity mesh will support over half of digital access control requests, Burke said. Gartner IT roadmap for cybersecurity based on unbiased research and... Get actionable advice in 60 minutes from the world's most respected experts. The same wearables that health insurance companies use to track physical activities to reduce premiums could also be used to monitor grocery purchases; too many unhealthy items could increase premiums. Gartner has today revealed its annual top strategic technology trends for 2021, outlining the key areas in tech that organisations would do well to explore next year. Gartner Top Strategic Technology Trends for 2021 fall under three themes: People centricity, location independence and resilient delivery. Organizations that are prepared to pivot and adapt will weather all types of disruptions. An intelligent composable business is one that can adapt and fundamentally rearrange itself based on a current situation. "Static business processes that were built for efficiency were so brittle that they shattered under the shock of the pandemic," Burke said. Hyperautomation is the idea that anything that can be automated in an organization should be automated. Digital should be the default at all times. 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