Do you have any topic or speaker suggestions for future events? These include all kinds of public events such as fundraisers, trade shows, store openings, promotions, and other happenings that enable you to reach new people. Are there any suggestions you have for next year’s event? How would you rate the venue experience on a scale of 1 to 10? 17 Questions to Ask in Your Virtual Post-Event Survey What’s better than hearing about how your virtual event went, straight from the horse’s mouth? In Whova, every exhibitor can set up their … Although a planner should have event goals and objectives in mind going in to the planning, it’s important to consider attendees’ perspectives. The most important aspect is that it gives attendees the chance to speak back about their experiences. This information can go a long way not only for preparing next year’s conference or meeting, but also in helping planners become better event management professionals. Questions asked in post-event surveys certainly help a business make its upcoming events much better. Ask about your industry keynote speakers as well as the celebrity ones to get a full picture of how your keynotes were received. Evaluating the success or failure of your trade show is critical. Tip #1: Keep your post-event survey short Five to ten questions, at most. Here's a list of post-event surveysample questions that can be asked from the participants after the event: 1. An event evaluation survey is similar to a post-event survey, but with a few key differences! And how do you extract honest, unbiased information from your attendees? Read on to find out how post-event surveys can make or break your future events. How would you rate the catering experience on a scale of 1 to 10? Sometimes it’s good (there was lots of time to network!) The ongoing pandemic crisis has caused many in the association community to experiment with new revenue and engagement strategies for their virtual … One thing that stands out to me at every conference is break times. Complete solution for virtual, in-person, and hybrid success, Virtual/hybrid registration, websites, marketing, Virtual Attendee Hub, check-in, mobile apps, Connecting planners and venues for great, safe events, Manage a preferred hotel program like a pro, Solutions for group and transient business. These questions will help you collect actionable insights on … Here ar… The objective of a post-event survey should be to determine whether the business impact of the event met expectations – for attendees, exhibitors … The event survey questions can be asked on paper at the event, or can be sent out digitally through an email provider or through a survey on your own website. Affinity Segmentation Whether you create specific questions for affinity groups or use this information in analysis, segmentation allows for a deeper understanding of a single group’s viewpoint versus statistics or opinions across the entire survey … What was the highlight of this conference? and occasionally negative (there was barely enough time to get from one session to another). Conference evaluation survey is a sample questionnaire to understand the success of the conference and collecting feedback for improvement. One of the most common mistakes is to request feedback on event … Here are five more critical things to consider when developing your next post-event survey. The meeting itself should have conveyed this, so it’s important to see what resonated with attendees. During the planning process, you should be defining overall objectives for your virtual event. A post-event survey for vendors (1 being terrible and 10 being perfect). The event is over, and now it's time to make the attendees look back on the event to sum up their experience. 1. Discover our membership software with a one-on-one personalized demo: Integrate with WordPress, SquareSpace, Weebly and more. Depending on the type of sponsorships your event offers, it is a good idea to check in to see if your content advertising efforts paid off. This not only helps you gauge the amount of downtime and attention paid to the exhibitor floor, but also the types of exhibitors that your attendees are showing interest in. How would you rate the quality of information received prior to the event? To avoid burnout for your attendees, try including a pre-event survey, a post-event survey, and several feedback loops during the event. Getting an understanding of what takeaways most directly impacts the attendee will help you to understand overall how attendees see themselves fitting into the organization. You can conduct your post-event evaluation with a simple event feedback form, but it’s highly recommended that you hold a post-event meeting, or at least find time for a few one-on-one chats. (o… 3. How did you fin… How would you rate the event communications leading up to the event? 2. 24/7 support from Cvent’s internal experts. If you want to improve, then you need patience, practice, and a winning strategy! No matter if you do the traditional email route, or capture their attention immediately post-event with an in-app notification and survey, post-event surveys are a mine of information that is crucial to the continued development of your event and event strategy. How can we better achieve our goals for the next event? Did you find the catering service people to be courteous and diligent? How would you rate the knowledge of the speakers? Here’s a quick guide to creating the perfect post-event survey for your particular event. A follow-up email post-event is an excellent way to stay in touch with attendees, making sure that their learnings are carried through past the ending keyword, and providing them with access to recordings, contacts, and other information. After you’ve thrown an event, everything that you do afterward to gauge the success of the event is part of the post-event evaluation. Post-event surveys are essential if you’re serious about improving your event management. Would you recommend this conference to a friend or co-worker? (1 being terrible and 10 being perfect). Depending on the event, they may or may not have had an opportunity to share their thoughts. We want to capture their feelings about the event, but struggle to collect meaningful data and encourage survey completion. (1 being terrible and 10 being perfect). Use post event surveys to create strategies for event improvement and continued success As mentioned in yesterday’s Snap Survey Software blog post, Collect Direct Feedback with Event Surveys, following any event… How likely are you to share information about this event with your friend/family/colleague? How would you rate the organization of the event on a scale of 1 to 10? I suggest 5 questions … An effective post-event survey will help you analyze where the event succeeded and where you need to improve. Conferences are a different beast from internal meetings or customer events. (What did you like about it the most?). But how do you know if your event was successful or not? Smaller internal meetings may not need a post-event survey, but larger ones such as an AGM, or worldwide meet-up of your executives and stakeholders could benefit. Post-Event Survey Questions for Sponsors and Exhibitors While they can be overlooked, post-event surveys for your sponsors and exhibitors are an additional, important source of information on the participants of your event. Post-event surveys have always been a reliable source of information for event planners to learn about the success of their event… Analytics have clearly shown that the more questions you ask, the fewer participants will engage the request. Nearly every organizer sends a post-event survey to its attendees and exhibitors. Their goals were likely around networking, industry learning, or resource research. It’s extremely important that this meeting is scheduled prior to the actual event—that way your team can be on the lookout for important information to share during the event itself. PRIVACY POLICY | TERMS OF USE | Do Not Sell My Personal Information (CCPA Required). As mentioned, following an event, one of the most important things to do is … Post-event surveys can tell you exactly what attendees, sponsors, and stakeholders loved about your event and what you can do to make it even better next time. Be sure to vary the medium on which your event feedback surveys are delivered; delivering surveys on mobile is important, but so are one to one conversations, on-site polling, and surveys dispensed via email before and after an event. The goals for this type of event is dependent on the purpose of the meeting, whether that’s training new employees, kicking off for the sales team, or an opportunity for your global employees to touch base and share information. Ask follow up questions about the most important aspects of the event, like the keynote speaker. This is a crucial time for planners. (dropdown list of options) 3. A more convenient option might be to display a QR code on screen that links to the survey to give your attendees instant access through their mobile. Or maybe the temperature needs to be adjusted? How would you rate your overall event experience on a scale of 1 to 10? Understanding the impression you’ve made with your supporters and employees is extremely important for the success of your future events hosted by your membership club. Debriefing the staff, orators, and sponsors on the success or mishaps of an event is an extremely important post-event task, because it gets everyone on the same page, and provides guidelines and considerations for future events. Ask participants to rate the date, location, speakers, vendors, and catering of the event. Well, you need to get some honest feedback! Oftentimes, sponsors and exhibitors will also host sessions at your event. You’ll also need to cover whether the basic goals have been reached, and you’ll need to cover where you’ve fallen short. While they can be overlooked, post-event surveys for your sponsors and exhibitors are an additional, important source of information on the participants of your event. At the end of the day, hosting events is hard work! For your exhibitors especially, make sure to ask whether they received a good amount of floor traffic and interest in the product—not just the giveaway items! It’s very helpful to get this info from your attendees—is it a matter of venue size, or incentives towards networking, or do people just want to get to their sessions quickly? What were your key takeaways from the event? Craft questions based on the size of your event, the audience, the technology platform you used, and — of course — … By capturing the opinions and information very soon after the event, planners can get a more accurate understanding of how things went from an attendee’s perspective. But what are the right questions to ask? What have we learned about our business and our interested audience through this event. Maximize public participation in future events by finding out what keeps people coming back for more. A good post-event meeting will start by running through the numbers to see if the event was successful in garnering the funds and attendance that you expected. In this post, we’re going to discuss the ins and out of post-event surveys — including what types of questions to include … Post-event assessments are often the most critical, so if budget or time constraints prevail, the post-event questionnaire is the most important to conduct. We’ve put together a list of top 10 must ask questions. It’s imperative to realise that even the most scrupulous measurement of attendance satisfaction isn’t going to save your event from failing check-in technology or poor lighting. Measure the value of an event by asking these important questions on your post virtual event survey. But where do you start with post-event survey questions? Being able to determine what worked and what didn’t work from the audience’s point-of-view is absolutely critical for the planning of future events. (1 being terrible and 10 being perfect). It’s a great way to ensure that the relationship continues! By going virtual, IMEX created a mobile app hub that brought joy to their audience. How would you rate the value of this event on a scale of 1 to 10? Did you have easy access to the catering? Asking the right questions is key to getting useful answers. Measure the success of your virtual event with a post virtual event survey. Craft questions based on the size of your event, the audience, the technology platform you used, and — of course — … Did you enjoy the food/drink catering offered? We’ll start the list of post event survey questions with some universal questions that can be used for almost any type of public events. This might include post event surveys with event feedback questions, but can also include less formal conversations with attendees and sponsors either in person, over the phone, or through email. While negative feedback may sting, it's essential for optimizing your event … A great event will help you form a personal connection with your audience and will help you stand out from the competition, but a poorly run event can make your membership business seem unapproachable, or worse, completely amateur. A post-event survey is a questionnaire that event professionals use to get feedback from attendees. Your post-event survey is just as important as your follow-up communications—and performs a task vital to the ongoing health of your events and professional development. Were you able to hear the speakers loud and clear? It’s usually used to measure the success of an event and to figure out how to improve the event for next time. Online Survey Pitfalls: Ambiguous Survey Question Writing, Online Survey Pitfalls: Double Barreled Survey Questions, Deliver a seamless virtual experience with Virtual Attendee Hub, Start growing group and transient business, https://www.cvent.com/microsites/wyndham-hotels-resorts-global?ref=L2NGK769N24&…, Do Not Sell My Personal Information (CCPA Required). This one requires no guesswork. Exhibitors survey is valuable for pre-event planning to ensure a successful event. (scale from very satisfactory to unsatisfactory) 4. The third big difference is that event evaluation surveys will feature a lot more open-ended questions. And improve the event information will help you to continue that conversation with friend/family/colleague... Team ’ s a great way to get the all-important “ buy in ” to the event.... Your attendees post virtual event survey questions for exhibitors try including a pre-event survey, make sure to get some honest feedback help! 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